[CESC Kolkata] CESC Online Bill Payment, Bill View & Download

CESC Kolkata |CESC Bill View | CESC Online Payment |CESC Duplicate Bill |CESC New Connection | CESC Bill Payment Receipt | CESC Customer Care| CESC Bill status

CESC Kolkata – Kolkata Electric Supply Corporation India Limited (CESC Kolkata) is India’s first fully integrated electric utility company engaged in power generation and distribution in Kolkata and Howrah since 1897.

It is a privately owned company that distributes and supplies power belonging to RP Sanjeev Goenka Group, distributing and providing electricity to 2.9 million domestic, industrial and commercial consumers living in 567 square kilometers  ​​of Kolkata and Howrah.

CESC Kolkata Electric Supply Corporation Limited operates three thermal power plants of 1125 megawatt capacity (i) Budge Budge Generating Station (750 MW) (ii) Southern Generating Station (135 MW) (iii) Titagarh Generating Station (240 MW) is. CESC Kolkata supplies power to 88% of its consumers from those mentioned above three thermal power plots and the remaining 12% from third-party electricity provider companies.

Any consumer of electricity distribution company using CESC Kolkata’s official website may receive services like CESC Online Payment, CESC View Bill, CESC New Connection Online, CSEC Name Change, CESC Bill Download, CESC Bill Status, CESC Complaint, CESC Bill Payment Receipt, etc. from home.

Key Highlights of CESC Kolkata Portal 

Name of Portal	Kolkata Electric Supply Corporation (CESC Kolkata)
Launched by	Government of  Kolkata
Related Department	Department of Energy Govt. of Kolkata
Beneficiaries	Residents of Kolkata
Objective of Portal	To  provide electricity related facility to Resident of Kolkata
Designed, Developed & Maintained  by	Kolkata Electric Supply Corporation
Official website	Click Here

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Online services provided by CESC Kolkata

Kolkata Electric Supply Corporation, The electricity distribution and supply provider company, provides the following online services to its consumers through the company’s official website.

• CESC Kolkata Login 
• Quick Bill Pay
• View/Print Bill
• Past Consumption Records
• Air Conditioner Load Application 
• New Connection/Addl.Load/Shifting
• Latest Payment Status
• Register Your Mobile, Email , DOB
• Name Change
• Report Supply Off
• e-Bill Registration
• Announcements 
• Tariff Plans
• Complaints & Requests
• Outages
• Report Power Theft
• Employee’s Section 

CESC Kolkata Bill Payment Procedure 

Kolkata Electric Supply Corporation Limited, a power distribution and supply company in Kolkata, has provided its customers online and offline to make CESC Kolkata Bill payments. Consumers can pay their electricity bills online through both channels offline.

Online Bill Payment Process

If a consumer wants to pay CESC Kolkata Electricity Bill online, the company has provided two options. The first consumer can pay his electricity bill online through the official website of the CESC Kolkata company. 

The second consumer can pay electricity bills online through the mobile app of CESC Kolkata Electric Supply Corporation.

Offline Bill Payment Process

If a consumer wants to pay CESC Kolkata Electricity Bill offline, the consumer can go to the Kolkata Electric Supply Corporation office and pay his electricity bill. Whenever the consumer wants to pay the bill offline, he must take his bill with him. 

CESC Kolkata Bill Payment can be done in the CESC Office through Cash, Debit Card, Debit Card, Check, Demand Draft, etc.

CESC Kolkata Bill Payment through CESC Website

If a consumer wants to make an online payment through Kolkata Electric Supply Corporation Limited’s official website, follow the steps given below.

• First of all, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select E- Payment under e-Service from the LT Consumer Drop Down List and click on the Go button.
• If you are a high-tension consumer, choose E- Bill’s option from the HT consumer drop-down list and click on the Go button.
• A new page will open, where the option of Monthly Bill will appear. Click on the option for Monthly Bill.
• Clicking on the Monthly Bill will open the page of Pay your Monthly Electricity Consumption Bill, where the option of Current Offer will also appear. By clicking on the offer, you can check and get the benefit using the Offer Code.
• Fill the customer ID of your 11 Digits in the given column and fill the captcha code shown below at the designated place.
• Click on the Proceed button. A new page will open. Where Relevant Details related to Bill should be filled. Your bill will be displayed on the details screen.
• Where you can choose one of the options from Debit Card / Credit Card / NEFT / RTGS / ECS & Netbanking etc. Payment Modes as per your convenience.

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CESC Kolkata Bill Payment through Mobile App

If a consumer wants to make an online payment through Kolkata Electric Supply Corporation Limited’s CESC Mobile App, follow the steps given below.

• First of all, download the CESC Mobile App from the Google Play Store on your mobile phone.
• Open the CESC Mobile App and create your account. To create an account, fill in your Registered Mobile Number and click on the Submit button.
• You will have an OTP. To verify, fill in the specified column and click on the Confirm OTP button.
• After this, fill in the Customer ID of your 11 Digit and submit it. Your account will be created.
• After login, you can pay CESC Kolkata Bill through the My Account option.
• You can pay the bill through Debit / Credit Card, Net Banking, Bill Desk, or PayTM.
• If you choose the option of Netbanking, then OTP will come on your mobile. To confirm, fill in the prescribed column and submit it.
• In this way, your CESC Kolkata Bill Payment process will complete successfully.

CESC Kolkata Quick Bill Payment Through PayTM

If a person wants to do his CESC Kolkata Bill Payment Online through PayTM, follow the steps.

• First, go to the official website of Paytm. The official website’s home page will open. Or open PayTM Mobile App.
• On the home page, Electricity’s option will appear in the Recharge & Bill section in the Navigation Menu. Click on this option of Electricity.
• After this, select West Bengal as the state from the drop-down list under the Electricity Boards option from the Pay For Electricity page.
• After this, the options of (i) CESC Limited (ii) Indian Power Corporation Ltd. (Asansol) (iii) West Bengal State Electricity Distribution Company Limited (WBSEDCL) will appear in the drop-down list of the Electricity Board column. Out of these, choose the option of CESC Limited.
• After this, fill in the Customer ID of your 11 Digits correctly in the Customer ID column. If you do not remember the Customer ID, check your Customer ID in your CESC Kolkata Electricity Bill.
• Click on the Proceed button. You will be redirected to the new page. You will see the amount of your CESC Kolkata Electricity Bill and fill the amount of CESC Electricity Bill in the specified column.
• If you have a Promo Code for Cashback / Offer, then fill it also so that you can get a discount on CESC Bill Payment.
• Click on the payment option. Different modes of payment will open in front of you on a new page. By choosing one of the payment modes, you can successfully make your CESC Kolkata Bill Payment Online.

CESC Kolkata Quick Bill View/Print

If anyone wants to view or print their CESC Kolkata Online Bill through Kolkata Electric Supply Corporation’s official website, then follow the steps given below.

• First of all, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a Low Tension Consumer, select the View/Print Bill option under e-Service from the LT Consumer Drop Down List and click on the Go button.
• A new page of Duplicate Bill will open, wherein Customer ID, fill your 11 Digit Customer ID. If you do not know the Customer ID, you can get it by clicking on Click to Know Your Customer ID.
• After this, fill in the captcha code given below in the defined column and click on Generate Duplicate Bill option.
• Your CESC will be displayed on the Kolkata Electricity Bill’s details as soon as you click on Generate Duplicate Bill.
• If you want to print out the Bill Details, you can also print out this statement using the print option. But be aware that bill details will be opened in PDF format, so Acrobat Reader must be in your system.
• The CESC Kolkata Duplicate Bill received online is valid for every Cash Officer.

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How to do CESC Kolkata Login & Registration?

If a person wants to do the Kolkata Electric Supply Corporation’s official website, CESC Kolkata Login & Registration, then follow the steps given below.

• First of all, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the Register with Us option from the LT Consumer Drop Down List and click on the Go button.
• The User Registration Form will open in front of you. In Customer ID, fill your 11 Digit Customer ID and fill your Mobile Number in the given Column.
• Fill in your Whatsapp Number; if the above number is your Whatsapp Number, check the box of If same as above, tick her to copy.
• Fill in the Email Address in the Column of the Email and choose your Date of Birth and click on the Register button.
• After this, a new page will open. Set your password and submit it.
• Now you can log in quickly on the official website of CESC Kolkata using your User Name & Password.

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How to see CESC Kolkata Latest Payment Status?

If anyone wants to see CESC Kolkata Latest Payment Status through Kolkata Electric Supply Corporation’s official website, then follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the option of Latest Payment Status under e-Service from LT Consumer Drop Down List and click on the Go button.
• On clicking on the Latest Payment Status option, a new page will open in the name of Latest Payment Status (Monthly), where LT Consumer / HT Consumer selects one of the options.
• Choose any Postpaid / Prepaid type and fill your 11 Digit Consumer ID in the prescribed column.
• Fill the captcha code given below in the defined column and click on the Proceed button. The status of your latest CESC Kolkata Bill Payment will be displayed on your screen.

How to see CESC Kolkata Daily Consumption Status?

If anyone wants to see CESC Kolkata Daily Consumption Status through Kolkata Electric Supply Corporation’s official website, then follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the option of Daily Consumption Status (Smart Meter) under e-Service from LT Consumer Drop Down List and click on the Go button.
• By clicking on the option of Daily Consumption Status, a new page will open in the name of Daily Consumption Status for Smart Meters where login is required.
• Fill in your 11 Digit Consumer Number & Password for login, fill the given Captcha Code at the designated place, and click on the Proceed button.
• The daily Consumption Status of your Smart Meter will be displayed on your screen.

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How to get CESC Kolkata Electricity Bill Statement?

If anyone wants to get CESC Kolkata Electricity Bill Statement through Kolkata Electric Supply Corporation’s official website, then follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the option of Electricity Bill Statement under e-Service from LT Consumer Drop Down List and click on the Go button.
• On clicking on Electricity Bill Statement’s option, a new page will open in the name of Statement of Electricity Bills for LT Consumers, where you fill your 11 Digit Customer ID Number in the defined column.
• After this, click on the Enter’s button and select the range of the Electricity Bill Statement and proceed. Details of your CESC Kolkata Electricity Bill Statement will open on your screen.

How to check the CESC Kolkata Advance Payment Statement?

If someone wants to check CESC Kolkata Advance Payment Statement Online through the CESC Kolkata Portal website, follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the Advance Payment Statement’s option under e-Service from the LT Consumer Drop Down List and click on the Go button.
• As soon as you click on the Advance Payment Statement option, a new page will open in the name of Advance Payment Summary, where you fill in your 11 Digit Customer ID Number in the defined column.
• After this, click on the button Enter. The statement of Advance Payment of your CESC Kolkata Electricity Bill will open on your screen.

How to Change CESC Kolkata Online Name Change?

If someone wants to change the CESC name in CESC Kolkata Electricity Connection through CESC Kolkata Portal’s official website, follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select Online Name Change under Online Applications from the LT Consumer Drop Down List and click on the Go button.
• By clicking on Online Name Change’s option, a new page will open in the name of Type of Name Change. The option of General Name Change or Spouse (Husband / Wife) of Deceased Consumer Requesting Name Change will appear. Choose one according to your convenience.
• This was followed by 11 Digit’s Consumer No. Fill in the given column and click on the Submit button.
• A new page will open where the person with CESC Name Change will fill all the correct information correctly with the consumer and proceed to the CESC Name Change.
• Email ID & Mobile Number are required for Online CESC Name Change. If the registered consumer is alive, Annexure A1 must be filled out.
• If the registered consumer has died, Annexure A2 must be filled out. The name ID of the person with the name Change requires two proofs correctly.
• You can also get the benefit of this service by SMS service. Type CESC <Space> OL and send it to 56070 and Whatsapp No. Can also get service through 8585079399 & 8585079400.
• If a person has any problem with CESC Name Change, then the Email ID can also be contacted on [email protected].

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How to make CESC Kolkata Supply-related Complaint online?

If anyone wants to file a complaint related to CESC Kolkata Power Supply Off on the Kolkata Electric Supply Corporation’s official website, follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the Report Supply Off option under Complaints & Suggestions from the LT Consumer Drop Down List and click on the Go button.
• After clicking on the option of Report Supply Off, a new page will open in the name of Supply Off Complaint.  To get your Consumer No. Fill in the number, name, mobile, supply address, etc.
• After this, choose Nature of Complaint, etc., from Drop Down List and choose Affected Proximity.
• Lamp Post No. Fill the & Location Guidance and click on the Submit button.

How to make CESC Kolkata Power Theft Complaint online?

If a person wants to file a CESC Kolkata Power theft complaint on the official website of Kolkata Electric Supply Corporation, follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the option of Report Power Theft under Complaints & Suggestions from the LT Consumer Drop Down List and click on the Go button.
• As soon as you click on Report Power Theft and fill the form given below to report the theft, a new page will open. Fill in the information related to Offenders such as Consumer Number, Meter Number, Name, Father’s Name, Address, Flat Number, Floor, Name of the Building, Premises Number, Locality, Police Station, Pincode, LP Number, Landmark.
• Select the Nature of theft from the drop-down list, fill the Captcha Code with Special Guidance, and click on the Report Theft button.

How to make a CESC Kolkata Online Complaint?

If anyone wants to register a complaint related to CESC Kolkata Bill Payment./ New Connection through the official website of CESC Kolkata Portal, follow the steps given below.

• First, visit the official website of Kolkata Electric Supply Corporation. The official web site’s home page will open.
• My CESC option will appear in the Consumer Selection in the Navigation Menu on the home page. Click on the option of My CESC.
• Clicking on the My CESC option, a new page will open, where two sections of LT Consumer and HT Consumer will appear.
• If you are a low-tension consumer, select the option of Billing/New Connection Complaints & Requests under Complaints & Suggestions from the LT Consumer Drop Down List and click on the Go button.
• As soon as you click on the option of Billing / New Connection Complaints & Requests, a new page will open in front of you, where you fill in and Submit your Consumer Number.
• After this, following the guidelines given, they can lodge their complaint.

CESC Kolkata Helpline Number

Detailed information on all aspects of Kolkata Electric Supply Corporation is provided through this post. If a person still has any problem related to CESC Kolkata Portal, you can solve your problem by contacting the CESC Kolkata Contact Number given below.

 CESC Kolkata Helpline Number for Low Tension

 – 35011912 | 1912 | 44031912 | 1860-500-1912

CESC Kolkata Helpline Number for High Tension

 – 22259156 | 22259156

 PURCHASE DEPARTMENT

EASTERN BUILDING, 2nd FLOOR, 15/1,

CHOWRINGHEE SQUARE, KOLKATA- 700 069

PH: 91-33-2231 9150 TO 55.

CESC West Bengal Electricity Bill Payment FAQs

Q.-1. Can a consumer get a receipt after the online CESC Kolkata Bill Payment?

Ans- Yes, the payment receipt is sent by Kolkata Electric Supply Corporation to your registered email id after the CESC Kolkata bill payment is completed online.

Q.-2. When a consumer does CESC Kolkata Bill Payment online, what are the options available for payment mode?

Ans- If a consumer makes CESC Kolkata Bill Payment online, then he can get payment mode of (i) Net Banking, (ii) Credit Card (iii) Debit Card (iv) NEFT / RTGS (v) ECS, etc. 

Q.-3. When CESC Kolkata Bill Payment, if the account is deducted twice from a consumer’s account or a card, what should he do?

Ans- If the amount is deducted twice from a consumer’s account while making an online CESC Kolkata Bill Payment, this additional amount is adjusted in his next bill.

Q.-4. Can a consumer download a copy of their CESC Kolkata Electricity Bill from the official website of CESC Kolkata?

Ans- Yes, if a consumer wants to download a copy of CESC Kolkata Electricity Bill through the official website of CESC Kolkata, then in the My CESC section, he will get the option to copy the electricity bill.

Q.-5. If there is any difference between the CESC Kolkata Electricity Bill and the amount of electricity consumed, can anyone inform CESC Kolkata?

Ans- Yes, if a person feels that there is some variation in his electricity connection, he can report it in writing to the nearest CESC Office.

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