PGVCL Complaint Status Online

[PGVCL Rajkot] How to Check PGVCL Complaint Status Online?

PGVCL Compliant | PGVCL Complaint Number | Paschim Gujarat Vij Company Limited | PGVCL Complaint Status |PGVCL Gujarat Bill status | PGVCL Bill Payment Receipt |  PGVCL Customer Care Number | PGVCL New Connection 

PGVCL Complaint Status – PGVCL is supplying power to more than 59 lakh residential, commercial, industrial, agricultural, and other electricity consumers from a population of 17.5 million living under the 99771 sq km area of ​​the state of Gujarat. The company is divided into 12 circles, 45 divisions, and 246 sub-divisions for successful operations. There are more than 13135 employees in this company.

Assessment of Paschim Gujarat Vij Company Limited in March 2019 was Rs 1389693.54 lakhs, i.e., annual turnover was Rs 13896 crores. Out of the 12 circles of the company, 8 circles are directly controlled by the corporate office, while the Bhavnagar zonal office operates four circles.

PGVCL Gujarat Portal

Paschim Gujarat Vij Company Limited, a power supply company in the Paschimern region of Gujarat, has set up an official web portal called PGVCL to provide a variety of online services to consumers. 

Through this portal, the company provides online services to its consumers like PGVCL Bill Payment, PGVCL Bill Payment Status, PGVCL Gujarat Online Payment, PGVCL New Connection, PGVCL Customer Care Number, PGVCL Bill Payment Receipt, etc. The company’s official website is https://www.pgvcl.com.

Paschim Gujarat Vij Company Limited issues 11 digit consumer numbers to LT subscribers and a five-digit consumer number to HT subscribers. PGVCL consumers can easily avail various online services other than paying their electricity bills from the company’s official website from home. 

How to Register a PGVCL Complaint?

If a person wants to register a PGVCL Complaint through the official website of the PGVCL portal, then follow the steps given below.

  • First of all, visit the official website of PGVCL Consumer Portal. The official web site’s home page will open.
  • In the Login Page, the option of New Compliant will appear in the Navigation Menu. Click on the link to New Compliant. PGVCL Complaint Registration-Non Consumer Form will open.
  • In PGVCL Complaint Registration Form, fill the Name, Contact Type, Contact Number, Email ID in the User Details.
  • In the Communication Address section, fill your H No, Street number, and select Taluka, City, Sub Division, District from the drop-down list.
  • Select Complaint Type & Nature of Complaint from the drop-down list in Complaint Detail. Type your PGVCL Complaint in the Complaint Description box and click on the Save button.
  • Your complaint will register on the PGVCL Consumer Portal, and PGVCL Complaint Number will appear on the screen by clicking on the Save button. Save it for future reference.

How to Check PGVCL Complaint Status?

If a person has registered a PGVCL Complaint through the official website of PGVCL Portal and wants to check PGVCL Complaint Status, then follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • A consumer section will appear in the Navigation Menu on the home page. As soon as you move your cursor over the link to Consumer, a submenu will open.
  • The option of Consumer Portal will appear in the sub-menu. Click on the link of Consumer Portal for PGVCL Complaint Status.
  • As soon as you click on the link to the Consumer Portal, you will be redirected to the PGVCL Login page.
  • A Compliant Status option will appear in the Navigation Menu. Click on the link for Compliant Status.
  • A new page of Complaint Search will open where you fill your PGVCL Complaint Number in the given field and click on Search.
  • By clicking on the search button, your PGVCL Complaint Status Screen will display. From here, you will be able to see the current status of your PGVCL Complaint.

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View PGVCL Bill & Download PGVCL Bill

If anyone wants to view or download PGVCL eBill online through the official website of PGVCL, follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • A Popup Window will appear on the Home Page. An option of “View/Pay Bill & update Mobile Number & Email ID” will appear in the popup window.
  • Click on View / Pay Bill & update Mobile Number & Email ID link to download PGVCL Bill. A new page will open in which fill PGVCL Consumer Number in the given field and click on the Search button.
  • As soon as you search, a new page will open with your Last Bill Details and Download eBill link. To download PGVCL E-Bill, click on the link of ‘Download eBill.’
  • As soon as you click on the link to ‘Download eBill,’ your PGVCL E-Bill will be downloaded and will appear on the screen of your system.
  • To print PGVCL Bill, select your printer and click on the Print button. Your PGVCL Electricity Bill Print process will complete.
  • If you have any problem downloading the PGVCL Bill, register an Online PGVCL Complaint  on the Official Website of PGVCL. 

PGVCL Reset Password & Username

If a person has forgotten his PGVCL Password and wants to reset the PGVCL Forgot Password online through the official website of PGVCL, follow the steps given below.

  • First of all, visit the official website of PGVCL Consumer Portal. The official web site’s home page will open.
  • A link to Forgot Password will appear in the navigation menu of the Home Page to Reset PGVCL Password. Click on the link for Forgot Password.
  • A new page of Forgot Password will open, enter your PGVCL Username in the given field and click on the Reset Password button.
  • A new page will open where the PGVCL Security Answer you created while PGVCL Sign UP is filled in the given column.
  • Fill in the date of birth in the given column and click on the button of Reset Password. A new window of Change Password will open, where New Password is filled, and to confirm it, fill in the Column of Confirm New Password.
  • Click on the Change Password button. Your PGVCL will be Forgot Password Reset.
  • If you have forgotten your username, click on the link for Forgot Username from the Navigation Menu.
  • A new page of Forgot username will open, where you fill your PGVCL Email ID in the given field and click on the button of ‘Recover Username.’
  • A new page will open where you have to fill the PGVCL Security Answer you created while signing up in the given column.
  • Fill in the date of birth in the given column and click on the ‘Recover Username’ button. The username will be sent via email to your registered email id by PGVCL Portal by clicking on the Recover Username button.
  • If you have any resetting password on the portal, register an Online PGVCL Complaint  on the Official Website of PGVCL. 

How to view PGVCL Bill Payment History?

If a person wants to view PGVCL Bill Payment History online through the official website of PGVCL, follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • Under the Consumer section in PGVCL Navigation Menu, click on the link for Consumer Portal.
  • As soon as you click on the link to the Consumer Portal, the PGVCL Login page will open. If you are already registered on the PGVCL portal, fill in your Username & Password and click on the Login button.
  • The dashboard will open after login, where the details of your PGVCL Account will appear. History Search option will appear under the section of My Applications in the Left Sidebar.
  • A link to Payment History will appear under History Search. To see PGVCL Payment History, click on the link to Payment History. Payment History Search will open.
  • In the History Search page, select the PGVCL Consumer Number, which PGVCL Payment History you want to see from the drop-down list. After this, select the period for which you wish to see PGVCL Bill Payment History.
  • Select Mode of Payment from the drop-down list and click on the Search button. Keep in mind that you can see only PGVCL Bill Payment History here up to 2 years from the current date.
  • As soon as you click on the search button, PGVCL Bill Payment History will open on the screen based on the information provided by you. Click on the link of the Payment Reference Number of the bill that you want to see the PGVCL Bill Payment Receipt.
  • The respective PGVCL Bill Payment Receipt will open on the screen. If you want to print this Receipt, then click on the button ‘Save & Print.’ PGVCL Bill Payment Receipt will be downloaded in PDF format.
  • Here you can print PGVCL Bill Payment Receipt by opening a PDF file.
  • If you have any problem viewing PGVCL Payment History, then register an Online PGVCL Complaint  on the Official Website of PGVCL. 

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How to view PGVCL Bill History?

If anyone wants to see PGVCL Bill History online through the official website of PGVCL, follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • In PGVCL Navigation Menu, under the Consumer section, click on the link of Consumer Portal.
  • As soon as you click on the link to the Consumer Portal, the PGVCL Login page will open. If you are already registered on the PGVCL portal, fill in your Username & Password and click on the Login button.
  • The dashboard will open after login, where the details of your PGVCL Account will appear. History Search option will appear under the section of My Applications in the Left Sidebar.
  • A link to Bill History will appear under History Search. To see PGVCL Bill History, click on the link in Bill History. Bill History Search will open.
  • Select PGVCL Consumer Number from the drop-down list and choose the period for which PGVCL Bill History you want to see.
  • Click on the search button. Keep in mind that you can only see PGVCL Bill History up to 2 years from the current date.
  • Clicking on the search button, PGVCL Bill History will open on the screen. Here you can see PGVCL Bill Receipt in English or Gujarati Language.
  • Click on the link of the PDF image made for English / Gujarati against the PGVCL Bill Receipt that you want to see.
  • As soon as you click on the link to the PDF image, your PGVCL Bill Receipt will download in PDF format.
  • If you want to print this PGVCL Bill Receipt, then open this file and click on the link of Print. You can print PGVCL Bill Receipt.
  • If you have any problem viewing PGVCL Bill History, then register an Online PGVCL Complaint  on the Official Website of PGVCL.

How to view PGVCL Consumption History?

If a person wants to check PGVCL Consumption History online through the official website of PGVCL, then follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • In PGVCL Navigation Menu, under the Consumer section, click on the link of Consumer Portal.
  • As soon as you click on the link to the Consumer Portal, the PGVCL Login page will open. If you are already registered on the PGVCL portal, fill in your Username & Password and click on the Login button.
  • The dashboard will open after login, where the details of your PGVCL Account will appear. History Search option will appear under the section of My Applications in the Left Sidebar.
  • A link to Consumption History will appear under History Search. To see PGVCL Consumption History, click on the link of Consumption History. On clicking this link, the page of PGVCL Consumption History Search will open.
  • Select DGVCL Consumer Number from the drop-down list. Select the period whose PGVCL Consumption History you want to see.
  • You want Consumption History Report in Format; for this, choose either Tabular or Graphical or Both in Report Format.
  • Click on the search button. PGVCL Consumption History will open on the screen based on the information provided by you.
  • If you have any problem viewing PGVCL consumption History, then register an Online PGVCL Complaint on the Official Website of PGVCL.

PGVCL Portal Login & Registration

The PGVCL Portal Login & Registration process is the same as that used on DGVCL, UGVCL & MGVCL Portal. If a person wants to register and register on the PGVCL official website of the PGVCL portal, follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • A consumer section will appear in the Navigation Menu. As soon as you move your mouse over the link to Consumer, a submenu will open.
  • The option of Consumer Portal will appear in the sub-menu. Click on the link of Consumer Portal for PGVCL Login & Registration.
  • As soon as you click on the link of Consumer Portal, you will be redirected to the login page. On this portal, you can also reach by clicking on the link from Homepage to Consumer Portall.
  • If you are already registered on the PGVCL portal, fill in your Username & Password on the Login Page and click on the Login button.
  • If you are using PGVCL Portal for the first time, click on the ‘Register Now‘ button below the Login button. By clicking on the Register Now button, the registration form will open.
  • Set your Username & Password for PGVCL Portal in PGVCL Sign Up Form. Again fill in the password to confirm it.
  • Fill in your Name, Mobile Number, DOB, Email Address in the given field. Select the Security Question from the drop-down list and set your answer.
  • Fill the given Captcha Code in the defined field. Tick ​​the box of the Terms & Conditions Statement. As soon as you tick the Terms and Conditions Statement box, a new page of Terms and Conditions will open. Click on the button ‘I Agree.’
  • Click on the Save button. As soon as you click on the Save button, the message of Successfully Registered on PGVCL Consumer Portal will also appear on the screen.
  • Now you can log in to the official website of PGVCL Consumer Portal using your user name and password.
  • If you have any problem logging & registering on PGVCL Portal, then register an Online PGVCL Complaint  on the Official Website of PGVCL.

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How to Request a PGVCL E-Bill?

If a person/consumer wants to E-bill PGVCL online through the official website of PGVCL Consumer Portal, follow the steps given below.

  • First of all, visit the official website of PGVCL Consumer Portal. The official web site’s home page will open.
  • The PGVCL Login Section will appear on the Right Side of the Home Page. Enter your Username & Password in the Login section and click on the Login button.
  • The dashboard will open after login, where the details of your PGVCL Account will appear.
  • The option for Request for E-Bill will appear under the section of the Manage Profile in the left sidebar of the dashboard. Click on this link for PGVCL E-Bill. The page for Request for E-Bill will open. Where your PGVCL Registered, Email ID will appear pre-written.
  • Select your PGVCL Consumer Number from the drop-down list, which E-Bill request you want to make.
  • Tick ​​the check box of ‘Select to enable / disable sending bills via email, bills will be sent to the following registered email address besides paper bills.’
  • Click on the Save button. Your request will be submitted. If you have any problem requesting for PGVCL e Bill, then register an Online PGVCL Complaint  on the Official Website of PGVCL.

How to Update PGVCL Profile?

If a person/consumer wants to update the PGVCL profile online through the official website of the PGVCL Consumer Portal, follow the steps given below.

  • First of all, visit the official website of PGVCL Consumer Portal. The official web site’s home page will open.
  • On the Home Page, fill in your Username & Password in the PGVCL Login Section on the Right Side and click on the Login button.
  • The dashboard will open after login, where the details of your PGVCL Account will appear.
  • The Update Profile option will appear under the Manager Profile section in the left sidebar of the dashboard. Click on this link for PGVCL Profile Update. The Page of the Update Profile will open.
  • From here, you can update whatever you want to update in your profile. After updating the profile, click on the ‘Update’ button. Your PGVCL Profile will update.
  • If you have any problem updating PGVCL Profile, then register an Online PGVCL Complaint  on the Official Website of PGVCL.

PGVCL Update/Add Mobile & Email 

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • A Popup Window will appear on the Home Page. An option of “View / Pay Bill & update Mobile Number & Email ID” will appear in the popup window.
  • Click on View/Pay Bill & update Mobile Number & Email ID link to update PGVCL Mobile & Email ID. A new page will open in which fill PGVCL Consumer Number in the given field and click on the Search button.
  • As soon as you search, a new page will open with a link to your Last Bill Details, Update Mobile & Email ID. To update PGVCL Mobile & Email, click on the ‘Update Mobile & Email ID‘ link.
  • Mobile No / Email Registration Form will open as soon as you click on the ‘Update Mobile & Email ID’ link.
  • Fill in the new Mobile Number & New Email Address in the given column and click on the Update button. You will receive OTP on your Mobile Number and email.
  • Fill in the One Time Password received on Mobile / Email in the given column and click on the Confirm button.
  • If you have any problem updating mobile/email, then register an Online PGVCL Complaint  on the Official Website of PGVCL.

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How to Apply for PGVCL New Connection?

Paschim Gujarat Vij Company Limited has provided its consumers the facility to apply online for PGVCL New Connection through the official website of the PGVCL portal. If a person wants to apply online for PGVCL New Connection through the official website of PGVCL, then follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • In the Navigation Menu, under the Consumer section, click on the link for the Consumer Portal.
  • As soon as you click on the link to the Consumer Portal, you will be redirected to the PGVCL Login page.
  • If you are already registered on the PGVCL portal, fill in your Username & Password and click on the Login button.
  • After login, PGVCL Consumer Dashboard will open, where the details of your PGVCL Account will appear.
  • A link to New Connection will appear under the section of Service Request in the Left Sidebar. For PGVCL New Connection, click on the link for New Connection.
  • The option of LT New Connection will also appear under New Connection along with many other options. Click on the link of LT New Connection.
  • The PGVCL New Connection Application Form will open. From the drop-down list in the Service Request Information section, select Consumer Type, Purpose, Category. In the application form, fill your First Name, Middle Name, Last Name in the given field.
  • From the drop-down list of location details, choose one of the Nearest Pole Numbers or Nearest Consumer numbers at your convenience and fill in the relevant information in the field.
  • Select Building Type from the drop-down list of Connection Information. Fill in the field given to Plot No, Revenue Survey Number, Block No, Town Planning Scheme, H No, Premise Description, etc.
  • After this, click on the ‘Proceed’ button. As soon as you click on the ‘Proceed’ button, the page of Connection Address will automatically add in the same form. Fill in your PGVCL New Connection Address, Pin Code and choose District, City, Taluka from the Drop Down List.
  • After this, click on the ‘Proceed’ button. Select all the appliances in your home one by one from the drop-down list in the Add Load section and add their load.
  • After this, select the required documents in the Upload Section one by one and upload them. Remember, the file to be uploaded should be in pdf, doc, rar, zip, xls, 7z, etc. Format and the file size should not exceed 10 MB.
  • Click on the Proceed button. Preview of PGVCL New Connection Application Form will open. Before submitting the request, carefully check the information filled in the application form.
  • If there is any kind of error, correct it using the back button. If the application form is filled in correctly, click on the button ‘Submit.’ Keep in mind that it cannot be canceled or changed once the application is submitted.
  • As soon as you click on the submit button, your PGVCL New Connection process will complete, and whose message will appear on the screen along with the Application Number (e.g., -45412). Documents List will also appear along with it.
  • The list of Document required for PGVCL New Connection is as follows –
Documents for Residential and Commercial Connection 
1.Legal Possession of the premises
2Identity proof of applicant
Documents required for LT & HT Industrial Connection 
1.Identity proof of applicant(with authorization letter in case of firm/company
2.Proof of ownership/occupancy of the premises as per lay out plan
  • To take a print of ‘PGVCL New Connection Application Form,’ click on the button of ‘Print A1 Form’. As soon as you click on ‘Print A1 Form’, your application form will download in PDF Format. Take a print of the download application form.
  • After this, along with the Printed Copy of the Application Form, you will have to take other essential documents and submit them to the nearest PGVCL Sub Division Office.
  • After this, you have to deposit PGVCL New Connection Charges, and after that, you will get a Quotation. After getting the quotation, pay it online/offline.
  • During the PGVCL New Connection Process, you must submit Registration Charges, Estimate Charges, Quotation Charges & Test Report Charges, etc.
  • The PGVCL New Connection is issued to the applicant after the department completes the verification process.
  • If you have any problem applying for a PGVCL new connection , then register an Online PGVCL Complaint  on the Official Website of PGVCL.

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How to check PGVCL Connection Status?

If a person has applied online for PGVCL New Connection and now wants to know PGVCL New Connection Status, follow the steps given below.

  • First of all, visit the official website of PGVCL Portal. The official web site’s home page will open.
  • In the Navigation Menu on the Home Page, click on the link of Consumer Portal under the Consumer section.
  • PGVCL Login Page will open as soon as you click on the link to the Consumer Portal. If you are already registered on the UGVCL portal, fill in your Username & Password and click on the Login button.
  • The dashboard will open after login, where the details of your PGVCL Account will appear.
  • A link to the Check Service Request Status will appear under the section of Service Request in the Left Sidebar. To see PGVCL New Connection Status, click on the link for ‘Check Service Request Status.’
  • The page of PGVCL Service Request Status Search will open. Under the option of Search By, the options of Consumer No, Application No, Service Request No, and Online Request will appear. Choose one of these options at your convenience and fill in the relevant information in the given field.
  • As soon as you click on the search button, the details of the PGVCL New Connection Service Request made by you will open. To see the complete Detail PGVCL, click on the arrow next to the section in the View Detail section.
  • Clicking on the arrow next, PGVCL Service Request Details will open on your screen.
  • If you have any problem viewing PGVCL connection status, then register an Online PGVCL Complaint on the Official Website of PGVCL.

PGVCL Gujarat Helpline Number

Detailed information on all aspects related to Paschim Gujarat Vij Company Limited is provided through this post. Suppose a person still has any problem related to PGVCL Gujarat Billing or another service. In that case, you can solve your problem by contacting PGVCL Gujarat Address & Contact Number are given below.

Regd. & Corporate Office Contact:

Paschim Gujarat Vij Seva Sadan

Off. Nana Mava Main Road, 

Laxminagar, Rajkot-360004

On Working Days Office Hours 10:30 AM to 6.10 PM

PGVCL Customer Care Centre:

  • Toll Free : 1800 233 155333 / 19122

Read Also : – How to View PSPCL Bill History & PSPCL Bill Receipt Online?

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