PSPCL Bill Payment Online

How to Pay Punjab State Electricity Bill Payment Online?

PSPCL Bill Payment | PSPCL Bill Pay | PSPCL Online Bill Payment | PSPCL Bill Payment Offers |PSPCL Bill Payment Receipt

Punjab State Power Corporation Limited:- Do you know how to make PSPCL Bill Payment Online? If not, then this post is essential for you. Because I will provide detailed information on the process of PSPCL Bill Payment Online and other aspects of PSPCL in this post, but before that, it is important to know what is PSPCL Full Form. 

PSPCL Full Form is Punjab State Power Corporation Limited. PSPCL is a power generating and electricity distribution body throughout Punjab province.

PSPCL History

Before the formation of Punjab State Power Corporation Limited, Punjab State Electricity Board was the only statutory body in Punjab province, which was formed under the Electricity Supply Act, 1948 in 01-02-1959. Later on 01-05-1967, Punjab was divided into two separate states, Punjab and Haryana.

After Punjab became a separate state, the Punjab State Electricity Board came under the Punjab State under the Punjab Reorganization Act – 1966. The state government subsequently divided it into two parts, Punjab State Power Corporation Limited (POWERCOM) and Punjab State Transmission Corporation Limited (TRANSCO), with a notification for convenience later on 16-04-2010.

Key Highlights of Punjab State Power Corporation Limited

Name of Power CompanyPunjab State Power Corporation Limited
Company started work16 April 2010
Head of CompanyChief Minister of State
Chairman of PSPCLSh.  Baldev Singh Saran
Objective of PSPCLTo provide the uninterrupted supply of Power in Punjab Province
Jurisdiction All Punjab Province
Official WebsiteClick Here 
Facebook AccountClick Here 
Twitter AccountClick Here

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Sh. Baldev Singh Sran is the current chairman of Punjab State Power Corporation Limited. If you are a consumer of PSPCL, you need to know what is the process of online PSPCL Bill Payment. So that by following the correct procedure, you can pay your PSPCL electricity bill online on time.

PSPCL Bill Payment Methods

Punjab State Power Corporation Limited has provided both online/offline facilities for PSPCL Bill Payment to its consumers. Any consumer of PSPCL can pay PSPCL bills by visiting the official website of PSPCL or can make PSPCL Bill Payment using PSPCL Mobile App.

PSPCL Online Bill Payment

Punjab State Power Corporation Limited has provided the facility of online PSPCL bill payment to its consumers. The easiest way to make PSPCL bill payment online can be through the official website of PSPCL. Any consumer can pay their PSPCL electricity bill online by visiting the official website of PSPCL.

To make PSPCL online payment, the consumer only needs to have his account number. You can pay bills by looking at the details of your bill with the help of an account number. PSPCL has also provided the facility of PSPCL Mobile App to its consumers to do the official website and PSPCL Bill Payment Online.

Consumers can submit their PSPCL Electricity Bill Online using PSPCL Mobile App. The customer only has to set up the account by downloading the PSPCL Mobile App from the Google Play Store. Once an account is set up, consumers can quickly pay PSPCL bills online using a debit card, credit card, net banking, UPI or e-wallet, etc.

Punjab State Power Corporation Limited has also provided its consumers with online PSPCL Bill Payment through e-wallet, website, or app. Consumers only have to create an account by downloading the e-wallet application on their mobile phone or going to the e-wallet application’s official website. PSPCL Bill Payment Online can be done with the help of the consumer number by submitting it into the application and selecting your state and electricity board.

PSPCL Offline Bill Payment Facilities

Punjab State Power Corporation Limited has also provided an offline facility to its consumers to make PSPCL bill payments by visiting the nearest section office or collection center. For the offline electricity bill payment, a copy of the electricity bill is necessary; you must carry the electricity bill with you at the time of offline payment.

Consumers at the above collection centers can pay their electricity bills using payment methods like debit card, credit card, net banking, UPI, e-wallet, demand draft, check, or cash, etc. If the consumer does not know the address of his nearest collection center or section office, in that case, by visiting the official website of PSPCL, he can see the list of his nearest collection center or section office.

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PSPCL Bill Payment Online Facilities 

PSPCL has given its consumers many facilities to pay electricity bills online. Consumers can make PSPCL Bill Payment Online through PSPCL’s official website, E-Wallets, PSPCL Mobile App, and UPI –

PSPCL Bill Payment Online Via Official Website

If any person/consumer wants to make his PSPCL Bill Payment Online through the official website of PSPCL, then follow the steps given below-

  • First of all, go to the Official Website of PSPCL. The official website’s home page will open.
  • A section of “Bill Pay” will appear in the Navigation Menu on the home page. As soon as you move the cursor to the option of “Bill Pay,” a submenu will be opened in the name of Instant Bill Payment.
  • Click on the link for Instant Bill Payment. A new page will open. You can also go directly by clicking on the Icon of “Instant Bill Payment” made on the Dashboard on this page. You will be redirected to this page.
  • You can choose any language in English/Punjabi. On this page, you will see different types of options to make PSPCL Online Bill Payment. If you are a registered consumer of PSPCL, then click on the link of “All Consumers- Bill Pay PSPCL.”
  • As soon as you click on the link of All Consumers-Bill Payment PSPCL, you will be redirected to the new page.
  • On the new page, fill in the Account Number (for example – 3004303978) in the given field and click on the Submit button.
  • You will see the basic details of the PSPCL Electricity Bill on your screen. Thoroughly check the basic information of your bill.
  • If you want to see Complete Bill Details, then click on the link of View Complete Bill. To pay the PSPCL bill, click on the Pay Bill button.
  • Enter your Email ID in the given field and select one of BillDesk or HDFC Bank in Payment Gateway.
  • As soon as you choose BillDesk as Payment Gateway, you will be redirected to the new page.
  • Choose one of the following Payment Mode (i) Credit Card (ii) Debit Card (iii) Debit Card + ATM PIN (iv) Internet Banking (v) Wallet / Cash Cards (vi) EMI (vii) QR Code (viii) UPI (ix) PhonePe.
  • If you have selected Debit Card, then fill in your Card Number, Expiration Date, Card Holder Name, and CVV / CVC in the field provided.
  • Click on the Make Payment button. A One Time Password (OTP) will be received from your back on the registered mobile phone. Fill in the Enter OTP column and submit.
  • As soon as the OTP is submitted, the payment will deduct from your account, and your PSPCL Bill Payment Online Process will complete.
  • Upon completing the PSPCL Bill Payment Online Process, you must save your PSPCL Bill Payment Receipt for future reference.

PSPCL Bill Payment through Bharat Bill Pay (BBPS)

If any person/consumer wants to make his PSPCL Bill Payment through Bharat Bill Pay (BBPS) through the official website of PSPCL, then follow the steps given below-

  • First of all, go to the Official Website of PSPCL. The official website’s home page will open.
  • A section of “Bill Pay” will appear in the Navigation Menu on the home page. As soon as you move the cursor to the option of “Bill Pay,” a submenu will be opened in the name of Instant Bill Payment.
  • Click on the link for Instant Bill Payment. A new page will open. You can also go directly by clicking on the Icon of “Instant Bill Payment” made on the Dashboard on this page. You will be redirected to this page.
  • On this page, click on the link “Pay your Bill through Bharat Bill Pay (BBPS) Assured” from various options to make PSPCL Online Bill Payment.
  • As soon as you click on this link, you will be redirected to the new page. You fill in the name of your bank, from which account you want to pay the PSPCL bill.
  • Click on the Pay button. You will be redirected to your bank’s login page; first, you log in to your account with your Bank Account User ID & Password.
  • After this, choose Mode of Payment and follow the guidelines to complete the PSPCL Bill Payment Processed Successfully.
  • A one-time password will receive the registered mobile and email ID from the bank during the payment process. Verify and submit the one-time password.
  • As soon as the OTP is submitted, the payment will be deducted from your account, and your PSPCL Bill Payment Online Process will be completed.
  • Upon completing the PSPCL Bill Payment Online Process, you must save your PSPCL Bill Payment Receipt for future reference.

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PSPCL Bill Payment Online Via Mobile App

Consumers of Punjab State Power Corporation Limited can also make their PSPCL Bill Payment Online by downloading the PSPCL Mobile App on their mobile phones. If a person wants to make his PSPCL Bill Payment through PSPCL Mobile App, then follow the steps given below-

  • First of all, download the PSPCL Mobile App from Google Play Store on your mobile phone.
  • Open the PSPCL Mobile App on your mobile and create an account with the mobile number registered with PSPCL and verify it with the OTP number.
  • Login PSPCL Mobile App with the help of mobile number and password. After login, click on the tab “Make Payment.”
  • Your PSPCL Bill Details such as Account number, name, bill amount, bill number, address and bill date, etc., will appear on your mobile screen.
  • Click on the “Pay Bill” option. The payment mode option will be displayed in front of you. To make PSPCL Bill Payment online, choose one of the options of Debit Card, Credit Card, UPI, E-Wallet, or Net Banking.
  • If you have selected Debit Card / Credit Card, then fill in your Card Number, Card Holder Name, CVV/CVC Number, and Card Expiration Date in the given column.
  • Click on the Make Payment button. A one-time password (OTP) message will be received from your bank on the registered mobile number. Fill OTP in the given field and click on the “Submit” button.
  • As soon as you click on submit, your PSPCL Bill Payment Process will be completed. PSPCL Online Bill Payment Receipt will appear on your screen, which you can save for future reference.

PSPCL Bill Payment Through Umang App

If a consumer wants to make his PSPCL Bill payment with Umang App through PSPCL’s official website, then follow the steps given below-

  • First of all, visit the Official Website of PSPCL. The official website home page will open.
  • A link to Instant Bill Payment will appear on the home page along with Icon. Click on the link for Instant Bill Payment. You will be redirected to a new page.
  • On the new page, you will see various options to make PSPCL Online Bill Payment. The option of Pay Your Bill through Umang will also appear in these options. Click on Pay Your Bill through Umang option.
  • As soon as you click on the Pay Your Bill through Umang link, a new page will open in which the option of Google Play & App Store to download Umang App will appear.
  • Click on the link of ‘Get it on Google Play. You will be redirected to the Umang Mobile App page of the Google Play Store by clicking this link.
  • Login on Google Play Store and click on the Install button. A new page will open from where you choose your device in which Umang App wants to download.
  • Click on the OK button. The Umang app will be downloaded to your device. Open the Umang App and create your account.
  • Login to Umang App with Password & User ID and make payment of PSPCL electricity bill.

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PSPCL Bill Payment through PayTM

If any person/consumer wants to make his PSPCL Bill Payment through PayTM through the official website of PSPCL, then follow the steps given below-

  • First of all, go to the Official Website of PSPCL. The official website’s home page will open.
  • The “Instant Bill Payment” Option will appear on the homepage along with the Icon. Click on the link of Instant Bill Payment. You will redirect to a new page.
  • On this page, click on the link “Pay your Electricity Bill Through PayTM” from the various options to make PSPCL Online Bill Payment.
  • As soon as you click on this link, you will be redirected to the PayTM website. Login to PayTM Account with the help of your Mobile Number & Password.
  • Fill in your PSPCL Account Number in the given field and click on the Proceed button. On clicking Proceed, Consumer Details (Bill Account, Consumer Name, Amount, Bill Number, Bill Date, Due Date) will open on your screen.
  • Click on the Proceed to Pay button. A new page will open here; you will see PayTM Balance and Proceed to Pay with an amount to be paid. A button of Rs.___ will appear.
  • Click on the Proceed to Pay Rs ____ button. One Time Password will be received on your mobile phone.
  • Fill the OTP in the given column. The amount will be deducted from your PayTM Account, and your PSPCL Bill Payment will be successful.

PSPCL Online Bill Payment through Google Pay or Other E-Wallets

Nowadays, the Digital India campaign is going on loudly, where the work of every department has started online. Various types of E-Wallet services are available in the market, with the help of which electricity companies provide the facility of online bill payment to consumers. PSPCL has also offered an E-Wallet facility to its consumers for bill payment. You can make PSPCL Bill Payment Online through Paytm, Amazon Pay, Mobikwik, Freecharge, etc. E-Wallets application.

Punjab State Power Corporation Limited issues PSPCL Bill Payment Online Offers for consumers paying electricity bills from Digital Mode from time to time. Consumers can avail these Offers if they wish. If you want to view the PSPCL Bill Payment Online Offers, you can see the offer by clicking on the link http://docs.pspcl.in/frmshow.aspx?ofc=aobmdp.

If any person/consumer wants to make an online PSPCL Bill Payment from E-Wallet, follow the below steps.

  • Go to the official website of the e-wallet application with which you want to make a PSPCL bill payment or open its e-wallet app on mobile.
  • First, log in to your E-Wallet Account with the help of a Registered Mobile Number & Password.
  • From the Dashboard, the option of “Recharge & Bill Payment” will appear, go to Recharge & Bill Payment option, and click on the “Electricity” option on the new page.
  • As soon as you click on the “Electricity” option, you will be redirected to the new page. Choose Punjab as your state and Punjab State Power Corporation Limited as the electricity board.
  • Enter your PSPCL Consumer Number or Account Number and click on the “Submit” button.
  • On clicking the submit button, the details of the electricity bill will appear on your device. From here, you can see your Bill Amount.
  • Proceed for bill payment, choose any payment method, and follow the given instructions to proceed with the payment process successfully.
  • After completing the PSPCL online bill payment process, please download or save PSPCL online bill payment receipt for future reference.
  • Similarly, you can make PSPCL Bill Payment with Mobikwik or Amazon Pay and other E-Wallet by adopting the above procedure.

Offline PSPCL Bill Payment

In today’s digital era, every person likes to make every type of payment online. But because of the many kinds of Fraud being done online or lack of information about online payment, many people currently submit their electricity bills offline. If you also want to pay your Punjab State Power Corporation Limited Bill Payment Offline, in that case, you can pay your electricity bill offline by visiting your nearest section office or collection center.

While going for the payment, you must copy the electricity bill with you for quick and error-free payment. You can make offline payments through your credit card, debit card, net banking, UPI, e-wallet, demand draft, check, or cash at each section office or collection center. You can get the address of your nearest collection center by visiting the official website of PSPCL. Be sure, get ‘PSPCL Bill Receipt’ after paying the bill.

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PSPCL Advance Bill Payment

If a consumer wants to make his PSPCL Bill payment Advance/Partial through the official website of PSPCL, then follow the steps given below-

  • First of all, visit the official website of PSPCL. The official website home page will open.
  • A link to Instant Bill Payment will appear on the home page along with Icon. Click on the link for Instant Bill Payment. You will be redirected to a new page.
  • On the new page, you will see various options to make PSPCL Online Bill Payment. In these options, the option of Pay Your Bill in Advance/part will also appear. Click on the option Pay Your Bill in Advance/Part.
  • An important notice will appear, read carefully and click on the Proceed button. A new page will open; fill in your PSPCL Account Number in it.
  • Click on the submit button. Your account details will be displayed. Click on the Make Payment button.
  • Your mail id, mobile number details, etc., will be visible. A column of Enter Amount will also appear. In this column, fill out the amount you want to pay in advance.
  • Choose one of the payment gateways from Bill Desk or HDFC Bank. As soon as you choose BillDesk as Payment Gateway, you will be redirected to the new page.
  • The following Payment Mode will appear in the new page. Such as (i) Credit Card (ii) Debit Card (iii) Debit Card + ATM PIN (iv) Internet Banking (v) Wallet / Cash Cards (vi) EMI (vii) QR Code (viii) UPI (ix) PhonePe etc.
  • Choose one of the payment modes from these options. If you have chosen Net Banking, then select the bank from which account you want to pay.
  • Click on the Make Payment button. You will be redirected to the login page of your bank account.
  • Log in using your bank account user id and password and successfully make PSPCL Advance Payment.
  • An OTP will be received from your bank on a registered mobile phone with a bank account during the payment process. Verify OTP and click on submit button.
  • By submitting OTP, your PSPCL Advance Payment Online Process will be completed.

PSPCL Electricity Board customer care   

PSPCL Head Office Address

The Mall, PSEB Head Office, 

Patiala, Punjab 147001

  • Mobile No. 096461 06835

PSPCL Customer Care Number/Helpline Number

If any person/consumer wants to complain against the Government Officer / Official of Punjab State Power Corporation Limited related to Corruption. In that case, he can make a complaint by calling Toll-Free Number 1800-1800-1000.

Important Link of PSPCL

S.No.Topic/ItemsLinks
1Online Supply Related ComplaintClick Here
2Pay Bill Through NEFT/RTGSClick Here
3Pay Bill through BBPSClick Here
4Pay Your Bill in Advance/PartClick Here
5Pay Your Bill OnlineClick Here 
6Check Complaint Status Online Click Here
7Online Public GrievanceClick Here 
8Cash CounterClick Here 
9Pay Bill Through UMANGClick Here 
10Pay Bill through PaytmClick Here
11Know Your Bill HistoryClick Here
12Download Bill ReceiptClick Here 

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List of PSPCL Payment Gateway Charges and Help Line

Gateway Charges 

GatewayMode of PaymentBill AmountCharges(Excluding taxes)
Bill DeskNet Banking Any Free
Credit CardUpto ₹20000.68% of Bill Amount(Max cap Rs.25/-)
₹5001-100000.68% of Bill Amount(Max cap Rs.55/-)
₹10001-150000.72% of Bill Amount(Max cap Rs.80/-)
₹15001-200000.72% of Bill Amount(Max cap Rs.125/-)
₹20001-500000.75% of Bill Amount(Max cap Rs.325/-)
₹50001-1000000.75% of Bill Amount(Max cap Rs.650/-)
₹100001 & Above0.75% of Bill Amount(No cap)
Debit CardUpto ₹2000Free
₹2001-50000.68% of Bill Amount(Max cap Rs.25/-)
₹5001-100000.68% of Bill Amount(Max cap Rs.55/-)
₹10001-150000.72% of Bill Amount(Max cap Rs.80/-)
₹15001-200000.72% of Bill Amount(Max cap Rs.125/-)
₹20001 & Above0.75% of Bill Amount(Max cap Rs.160/-)
Cash Card/Mobile WalletAnyRs.2.50 per Transaction (Inclusive of all taxes)
HDFC BankNet BankingAnyFree
Debit CardAny Free
Credit CardAny0.70% of Bill Amount(Max cap Rs.280/-)
UPIUnified Payment InterfaceUpto ₹2000 Free
₹2001 & Above0.65% of Bill Amount(Max cap Rs.35/-)

Gateway Contact Details (in case of complaint)

GatewayContact NumberEmail ID 
Bill Desk011-4686 9004, 011-4686 9010, 011-4686 9000[email protected]
HDFC022 6216 6118, 022 6216 6100[email protected]
PayTM0120-3888 3888[email protected]

Information must at the time of complaint

Kindly share the following details while sending the email to the payment gateway

  • Transaction ID
  • Date and approximate time of transaction
  • Bank Account/ Credit Card statement copy
  • Bank name
  • First 6 or last 4 digits of card
  • Payment gateway through which the payment was initiated
  • Amount in Rs.
  • PSPCL Account Number
  • Consumer Name

Note – If it is confirmed by the payment gateway that your payment is successful, kindly wait for a receipt for 24 hours or 48 hrs in case of holidays. For unsuccessful transactions, kindly contact your bank or credit card company.

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PSPCL Related FAQs

Q-1. Can any consumer complaints about the power supply in PSPCL through Mobile SMS?

Ans: Yes, a consumer of PSPCL can register a complaint related to the electricity supply by sending an SMS to Toll-Free Number 1912 by typing “No Supply” from his registered mobile phone. This service of PSPCL is available 24×7. PSPCL has also provided facilities to file a complaint through a missed call. Any consumer can also register a complaint related to the electricity supply by calling Miss Call on the toll-free number 1800-180-1512 provided by PSPCL.

Q-2. If a consumer has to get information about PSPCL related services or complain to PSPCL, whom to call?

Ans: If any consumer of PSPCL needs any information or complaint related to electricity bill or new connection, then customer care can be contacted on toll-free number 1912 from 8 am to 8 pm from Monday to Saturday. The customer care representative will make every effort to resolve all your questions over the phone. Consumers can also email their complaint or problem to PSPCL official email id [email protected] for any information or complaint.

Q-3. Can a consumer view their PSPCL Bill History or PSPCL Bill Payment History Online?

Ans: Yes, any consumer of PSPCL can check PSPCL Bill History online through the official website of PSPCL.
First of all, visit the official website of PSPCL.
Click on the “Instant Bill Payment” option.
Fill in the PSPCL Account Number.
Click on the View Bill button.
For Complete Details, click on View Complete Details.

Q-4. Can a consumer file a complaint with PSPCL?

Ans: Yes, if a consumer has any kind of complaint related to PSPCL’s service, he should visit the official website of PSPCL. Click on the Icon of Lodges Complaint and can file his complaint. If a consumer wants PSPCL Nodal Complaint Centers Contact Number List, he can click on Complaint Centers Link.

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